FAQ
Frequently Asked Questions
- When can I enroll in Benefits?
- How do I contact one of the insurance providers?
- When can I make a change to my insurance election or dependents?
- Who can be added as a dependent to my medical plan?
- My child is turning 26 soon. What options do they have?
- What if one of my dependents becomes ineligible?
- Can my dependent select a different health plan than I do?
- What do I need to do if my name or address changes?
- What does it mean to have my deduction taken pre-tax?
- Does the District offer Disability Insurance, Flexible Spending Accounts, or other supplemental benefits?
- I am leaving employment with SVUSD and I am not eligible for retiree benefits. When does my coverage end?
- I am an ACTIVE employee who is covering my domestic partner on my health insurance and they will be turning 65 soon. Do they need to enroll in Medicare when they turn 65?
- I'm getting ready to retire and my domestic partner is over 65. Will coverage for my domestic partner continue?
- Will the Anthem ID remain the same for 2025, or will members receive new ID cards?
- Will the Anthem Website Log-in, Sydney Log-in and ID be the same too?
- Was the contribution book sent to us in an email? Is there a hard copy available?
- Is there a document that shows the different medical providers that Vivity provides compared to the other anthem plan?
- Is the Calif HMO now called Traditional Anthem?
- What hospitals can we go to under the HMO? Is the copay for hospital stays a flat rate, or are there additional charges for procedures?
- Is there a brochure or a list of all the medical groups under the HMO? It would be extremely helpful to be able to research the medical groups and make contacts in advance.
- What urgent cares can we go to under the HMO?
- What emergency rooms can we go to under the HMO? Is the copay for the emergency room a flat rate, or are there additional charges for procedures?
- Do HMOs still offer the Away from Home program?
- If I am traveling out of state and I am in an accident and need to go to the hospital, are those cost covered under the HMO plans? Is that nationwide service for both emergency as well as non-emergency care?
- My dependent is out of state for college. Do any plans cover them there? We would like more than just urgent care and ER.
- If my dependent is currently enrolled, do I have to enroll them again for 1/1/25?
- What do we have to do if we are changing from PPO to HMO and want to maintain our PCP?
- What do I need for my open enrollment meeting if I have NO changes to my Anthem Select HMO plan?
- Do I need to schedule an appointment if I deny benefits (and have denied since I began working at SVUSD)?
- With a select HMO family plan do all family members have to be in the same group or can they be in different groups? if the same group, do they have to have the same PCP?
- I only use the dental and vision plan for my family. I want to keep what I have. Do I need to do anything?
- May I add only the vision and dental coverage for a family member?
- Information on how to find detailed prescription coverage for plans?
- We do have a question about a prescription my dependent currently takes. We want to make sure it will be covered if we change plans?
- Can we get our prescriptions from CVS?
- Where do I find the premiums for Delta Dental? I’m looking on SVUSD benefits website and find coverage but not the cost for the employee.
- Is there Dental care provided for part-time employees?
- Is there a lifetime maximum on orthodontic care?
When can I enroll in Benefits?
How do I contact one of the insurance providers?
When can I make a change to my insurance election or dependents?
Who can be added as a dependent to my medical plan?
My child is turning 26 soon. What options do they have?
What if one of my dependents becomes ineligible?
Can my dependent select a different health plan than I do?
What do I need to do if my name or address changes?
What does it mean to have my deduction taken pre-tax?
Does the District offer Disability Insurance, Flexible Spending Accounts, or other supplemental benefits?
I am leaving employment with SVUSD and I am not eligible for retiree benefits. When does my coverage end?
I am an ACTIVE employee who is covering my domestic partner on my health insurance and they will be turning 65 soon. Do they need to enroll in Medicare when they turn 65?
I'm getting ready to retire and my domestic partner is over 65. Will coverage for my domestic partner continue?
Will the Anthem ID remain the same for 2025, or will members receive new ID cards?
Will the Anthem Website Log-in, Sydney Log-in and ID be the same too?
Was the contribution book sent to us in an email? Is there a hard copy available?
Is there a document that shows the different medical providers that Vivity provides compared to the other anthem plan?
Is the Calif HMO now called Traditional Anthem?
What hospitals can we go to under the HMO? Is the copay for hospital stays a flat rate, or are there additional charges for procedures?
Is there a brochure or a list of all the medical groups under the HMO? It would be extremely helpful to be able to research the medical groups and make contacts in advance.
What urgent cares can we go to under the HMO?
What emergency rooms can we go to under the HMO? Is the copay for the emergency room a flat rate, or are there additional charges for procedures?
Do HMOs still offer the Away from Home program?
If I am traveling out of state and I am in an accident and need to go to the hospital, are those cost covered under the HMO plans? Is that nationwide service for both emergency as well as non-emergency care?
My dependent is out of state for college. Do any plans cover them there? We would like more than just urgent care and ER.
If my dependent is currently enrolled, do I have to enroll them again for 1/1/25?
What do we have to do if we are changing from PPO to HMO and want to maintain our PCP?
What do I need for my open enrollment meeting if I have NO changes to my Anthem Select HMO plan?
Do I need to schedule an appointment if I deny benefits (and have denied since I began working at SVUSD)?
With a select HMO family plan do all family members have to be in the same group or can they be in different groups? if the same group, do they have to have the same PCP?
I only use the dental and vision plan for my family. I want to keep what I have. Do I need to do anything?
May I add only the vision and dental coverage for a family member?
Information on how to find detailed prescription coverage for plans?
We do have a question about a prescription my dependent currently takes. We want to make sure it will be covered if we change plans?
Can we get our prescriptions from CVS?
Where do I find the premiums for Delta Dental? I’m looking on SVUSD benefits website and find coverage but not the cost for the employee.
Is there Dental care provided for part-time employees?
Is there a lifetime maximum on orthodontic care?
Additional Information for Marketplace/Exchange, as well as Individual Plans, and Medicare Support