Technology Services

Technology Services Help Desk

  • Phone: (949) 855-4357
  • Family Portal Support Email: Portalsupport@svusd.org
  • Hours: Monday through Friday, 7:30 AM to 4:30 PM

Current status of all systems:

Systems Status

Note: Systems Status is also accessible from home or mobile device.

Contact Information

Chief Technology Officer

The Office of the CTO plans high-level, long-term organizational goals, strategic direction, performance management and process management, as well as addressing day-to-day operational concerns like resource management, operational planning and strategy alignment. The Office of the CTO also oversees privacy, communications and digital services.

Ozzy Cortez, CCTO

Ozzy Cortez, CCTO

Chief Technology Officer

Architecture, Security, Web and Strategy

Mark Tu

Mark Tu

Information Services System Manager
Michael Robbins

Michael Robbins

Information Services System Manager
Nancy Nguyen

Nancy Nguyen

Web Content Developer
Geoff Walchli

Geoff Walchli

Information Systems Analyst

Client Services

Mary Brody

Mary Brody

Information Services Tech III
Leanne Hartley

Leanne Hartley

Information Services Tech III
Lisa Healy

Lisa Healy

Tech. Services Support Specialist
Johnny Ng

Johnny Ng

Help Desk Technician

Educational Technology and Innovation

The Educational Technology team works to provide support for teachers as they integrate technology into their curriculum and instruction. Three Teachers on Special Assignment (Jen Anderson, Kathleen Shafer, and TBD) develop and deliver professional learning workshops as well as one-on-one coaching with teachers in their classes. Areas of emphasis include blended learning models, electronic portfolios for students, innovative instructional strategies, formative assessment tools, professional learning networks, digital citizenship and culture, and tools for student creativity, among others. For more information about SVUSD Educational Technology, contact Instructional Technology Coordinator Kevin Fairchild.

Kevin Fairchild

Kevin Fairchild

District Coordinator, Educational Technology
TOSA

TOSA

EdTech (TOSA)
Jen Anderson

Jen Anderson

EdTech (TOSA)
Kathleen Shafer

Kathleen Shafer

EdTech (TOSA)

Enterprise Core Applications

Enterprise Applications team creates custom web applications and reports to support SVUSD's daily operations. Team focuses on best practices for code development, integration and maintenance. In addition, they assists in data analysis, evaluations and implementation of new and existing systems.

Danny Palma

Danny Palma

Software Developer Supervisor
Thomas Le

Thomas Le

Software Developer
Samera Lee

Samera Lee

Information Systems Analyst
Chris Miwa

Chris Miwa

Software Developer

Technology Service Center

Caroline Berle

Caroline Berle

Computer Svcs Tech

Infrastructure Operations

Infrastructure Operations manages the data centers and provides support for computing activities. Infrastructure Operations also supports the infrastructure for the campus desktop computers and maintains the infrastructure for the operating systems.

Computer Analyst I

Computer Analyst I

THHS (Computer Analyst I)
Karen Cervenka

Karen Cervenka

School Sites (Tech Assistant)
Kyle Consiglio

Kyle Consiglio

Computer Analyst I
Tom Crowther

Tom Crowther

School Sites (Tech Assistant)
Ryan Donaldson

Ryan Donaldson

School Sites (Tech Assistant)
Adrian Ethridge

Adrian Ethridge

District Office - (Computer Analyst II)
Laura Haack

Laura Haack

School Sites (Tech Assistant)
Zaki Haq

Zaki Haq

LHHS (Computer Analyst I)
Robert Jarman

Robert Jarman

School Sites (Tech Assistant)
Ricardo Medrano

Ricardo Medrano

District Office - (Computer Analyst I)
Thomas Miller Jr

Thomas Miller Jr

School Sites (Tech Assistant)
Paul Nguyen

Paul Nguyen

Information Services Network Manager
Justin Raz

Justin Raz

School Sites (Tech Assistant)
Randy Vu

Randy Vu

District Office - (Computer Analyst I)

Library Services

Valerie Petty

Valerie Petty

Library/Media Tech